In dealing with many vendors over the past 20 years, I have found Pik Rite knows customer service better than anyone. Starting with the greeting on the phone, the sales department, the parts, and production departments all have been superior in making my experience with Pik Rite one I am well pleased with. I have purchased two septic trucks and because of their service, I had them build a dump truck for me. I get compliments all the time on the quality of work. I had one of my septic trucks featured as “Truck of the Month” in the Pumper Magazine and have won numerous awards at truck shows due in part to their craftsmanship. I had a warranty issue and they drove two and a half hours on a Saturday to fix it. It’s truly a partnership with Pik Rite and that’s what I look for in dealing with vendors.
